Privacy Policy & Cookies
At It's Design, operated by Linfalk AB (Company Registration No. 556470-0556, VAT ID SE556470055601), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it and how we process it in accordance with the General Data Protection Regulation (GDPR).
Who is responsible for your personal data?
Linfalk AB is the data controller for the personal data collected through the It's Design website.
Linfalk AB
Company Registration No. 556470-0556
VAT ID: SE556470055601
Fågelögatan 2
582 78 Linköping
Sweden
Email: kontakt@itsdesign.se
What personal data we collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order history
- Payment information (processed securely by our payment providers)
- IP address and device information
- Website usage data collected through cookies and analytics tools
Why we process your personal data
We process your personal data to:
- Process and deliver your orders
- Provide customer service and respond to enquiries
- Handle returns, complaints and warranty claims
- Send order confirmations and delivery updates
- Comply with legal and accounting obligations
- Improve our website and customer experience
- Send marketing communications if you have subscribed to our newsletter
Legal basis for processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract when processing your order.
- Legal obligations, such as bookkeeping and consumer legislation.
- Our legitimate interest in improving our website, preventing fraud and providing customer support.
- Your consent where required, for example for certain cookies or newsletter subscriptions.
Who we share your data with
We only share your personal data when necessary to operate our business and fulfil our obligations.
Your information may be shared with:
- Klarna and PayPal for payment processing.
- DHL and other shipping partners to deliver your order.
- Flodesk for email marketing, where you have subscribed.
- Google services for analytics and advertising.
- Cookiebot to manage cookie consent.
- Authorities where required by law.
We never sell your personal data to third parties.
How long we retain your data
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations. Accounting records are retained for the period required by Swedish law.
Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data where applicable.
- Restrict or object to certain processing.
- Request data portability.
- Withdraw your consent where processing is based on consent.
- Lodge a complaint with your local supervisory authority.
Cookies
We use cookies to improve your experience, remember your preferences and ensure that our website functions correctly.
Your cookie preferences are managed through Cookiebot. You can change or withdraw your consent at any time using the cookie settings available on our website.
Analytics and advertising
We use Google Analytics to understand how visitors use our website and to improve its performance.
We also use Google Ads and remarketing services to display relevant advertisements based on previous visits to our website.
For more information about how Google processes personal data, please visit:
https://policies.google.com/privacy
Contact us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
It's Design / Linfalk AB
Fågelögatan 2
582 78 Linköping
Sweden
Email: kontakt@itsdesign.se
Telephone: +46 13 10 10 05
